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frequently asked questions.

What is pocket&flask's return policy?

Pocket&flask merchandise must be returned within 30 days of being received.

Items must be in their original form and must have original tags attached (NO wear, alteration, or washing). We reserve the right to refuse a refund/exchange if the items have any signs of wear, alterations, misuse or damage.

To initiate a return please send an e-mail to returns@pocketandflask.com. Please include your order number and reason for return and we will contact you promptly with additional information to guide you through the return process.

Original shipping and handling charges are non-refundable.

What are pocket&flask's shipping rates?

We currently ship through USPS and use a flat rate, $5 shipping charge.

We reserve the right to change the $5 flat rate at any time.

We do not guarantee shipping transit times, but estimate 3-5 business days

When should I expect my pocket&flask purchase to be shipped?

Orders received after 5:00 pm PST will be processed the next business day.

Please allow 2-3 business days for processing and an additional 3-5 business days for shipping.

We do not ship on Sundays or holidays.

What type of ink does pocket&flask use on their shirts?

Pocket&flask uses water-based inks that are eco-friendly.

Water-based ink is soft to the touch and does not lay on top of the shirt.

What is a lifestyle brand?

Every individual has an identity that has been shaped by their past experiences, interests and self image. A lifestyle brand associates themselves with those people whose identities reinforce the values and aspirations of the brand. pocket&flask clothing is a lifestyle brand featuring premium casual wear inspired by the music we listen to, the art that inspires us and the culture that transforms us.